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PRIVACY POLICY

Effective Date: January 1, 2025

This Privacy Policy describes how TERROIR TECHNOLOGY COMPANY doing business as Learnology AI ("we," "us," or "our") collects, uses, and protects your information when you use our AI-powered learning management system and related services (the "Service").

1. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name, email address, and contact information
  • Account credentials and profile information
  • Educational institution and role information
  • Payment and billing information
  • Communications and support requests

Educational Data

When you use our educational services, we may collect:

  • Student progress and performance data
  • Learning preferences and patterns
  • Course materials and submissions
  • Assessment results and feedback
  • Usage analytics and interaction data

Technical Information

We automatically collect certain technical information, including:

  • IP address and device information
  • Browser type and version
  • Usage patterns and navigation data
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Provide and improve our educational services
  • Personalize learning experiences and content
  • Process payments and manage accounts
  • Communicate with you about our services
  • Analyze usage patterns and improve our platform
  • Comply with legal obligations and protect our rights

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

  • With your consent or at your direction
  • With educational institutions you are affiliated with
  • With service providers who assist in our operations
  • To comply with legal obligations or protect our rights
  • In connection with a business transaction or merger

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Student Privacy

We are committed to protecting student privacy and comply with applicable educational privacy laws, including FERPA and COPPA. We do not use student data for advertising or marketing purposes.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Portability of your data
  • Objection to processing

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

8. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: zjones@learnologyai.com